Privacy Policy

Privacy Policy for Ai-CHA Ice Cream and Tea

Effective Date: 08 Jan 2025

At Ai-CHA Ice Cream and Tea, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect information in the following ways:

  • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, shipping address, and payment details.
  • Usage Data: We automatically collect information about your visit to our website, including your IP address, browser type, device information, and browsing activity through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To improve and personalize your website experience.
  • To send you marketing communications (only if you have opted in).
  • To respond to inquiries and provide customer support.
  • To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business, such as payment processors, delivery services, and marketing platforms. These third parties are required to keep your information confidential and use it only for the services we request.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies help us remember your preferences and improve site functionality. You can adjust your browser settings to refuse cookies, but this may affect some features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access and update your information.
  • The right to request the deletion of your data.
  • The right to opt-out of marketing communications.

If you wish to exercise any of these rights, please contact us at [email address].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.